We're Here to Help

At Betmica, our dedicated support team is ready to assist you with any question related to your account, bonuses, payments, and identity verification. Whether you're a new player or a loyal VIP member, we aim to resolve every query as quickly and clearly as possible.

How to Reach Us

You can get in touch with the Betmica support team through the following channels:

• Live Chat – Available directly on the Betmica site for real-time assistance
• Help Section – Browse our on-site FAQ and help centre for instant answers to common questions

Before You Contact Us

To help us resolve your query as efficiently as possible, please have the following ready when you reach out:

• The email address or username linked to your Betmica account
• A brief description of your issue or question
• Your transaction ID, if your query relates to a deposit or withdrawal

Languages Supported

Our support team can assist you in Dutch (NL) and English (EN), so you're welcome to contact us in either language.

Responsible Gambling

Your wellbeing matters to us. If you ever feel you need to take a break or set limits on your play, our support team can help you request deposit limits, wagering limits, cooling-off periods, or full self-exclusion at any time. Please don't hesitate to reach out.